Company Store

Katie

4 months ago

Great store. Kalisha was really helpful and sorted us our with everything we needed ❤️

Invisible Human

2 months ago

The one star belongs to Burpengary store only! I bought 90L fridge from this store, Tested it at home 240V working Perfect, Packed up to go on a trip to find the 12V car cable is faulty. I dropped by Burpengary Store, was served by the manager, in short she Doesn’t have another cable in store and cannot give me a cable from another box. She can only order it and she doesn’t know when it Will come. That is the best she could do. For a simple cable that was going to destroy my trip, it was not acceptable. I have then contacted Brandale branch, they were very helpful and put me through to claims department, claim department suggested I buy another cable from somewhere else and they will refund me the amount. So I did that got the cable straight away from Anaconda. Now why Burpengary branch manager is limited to solve small problem like this? I wonder is it That this manager is undertrained or is it she simply don’t care? I will no longer purchase anything from this store because I have lost confident in the product backing by this particular store. All good until you have a problem and then you’ll find out where quality and good services. To Brandale store and claim department thank you for being open-minded professional and thoughtful.

Carol Thompson

5 months ago

Sold me a chair with only one arm cover Couldn't just give me a piece The most rude smart arse young fellow ever delt with Will never set foot in this store again Service is s super slow Min checkout staff Wait for ever at at click and collect While staff are standing there asking people if need help, but won't serve click and collect Ignore the people in click and collect even though they only 1nm away from me