Australian Owned & Operated Company
Buy Now, Pay Later
Company Store
4WD Supacentre Coffs Harbour
Contact
Store Hours
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 7:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 8:00 AM – 5:00 PM |
| Sunday | 9:00 AM – 4:00 PM |
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
Public Holiday Hours
- Good Friday: Closed
- Easter Sunday: Closed
- ANZAC Day: Closed
- Christmas Day: Closed
- New Years Day: Closed
Payment Options
Store Services
- Product Testing, Refunds & Claims
- Click & Collect
- Expert Product Advice
Location Map
Our Google Reviews
4WD Supacentre Coffs Harbour
pj walter
2 weeks ago
Coffs Harbour has the friendliest staff hands down in all departments of retail service and help. Had purchased Tourer X and Annex package 2 months ago but when opening the box the annex had no poles or ropes, manager was apologetic and was able to do a parts replacement without having to take back the original annex, just handed over the pole and rope bag which was missing from mine without any hassles. This store is by far the best of all their franchises that I have visited, which is quite a few.
Richard
2 months ago
Having literally been one of Kings very best customers since 2022, a few weeks ago, with some reluctance, I dropped off my what seemed possibly faulty Kings Jump starter device at their Coffs Harbour store. They took my name, my number and the device, and they explained that as it was Friday (possibly mid-morning), they would take a look at it and call me the following Monday. About one month passed and no call. I then re visited the store and not only they couldn't locate my device, but they were very rude and seemingly questioned whether or not I had actually dropped the device off with them in the first place. I am quite sure of the particular Friday involved when I dropped off my device and between that or possibly the following Friday, I can guarantee if I had access to it, I would find the CCTV footage of myself entering the store and handing over my device proving the truth in the matter once and for all. Unequivocally this has absolutely nothing to do with money, but rather it is purely a case of principle. I made it clear that I do not want or had the expectation a replacement device. I was only hoping to collect my cables if (as suspected) the device's short-lived lifespan was complete. What was supposed to be a minor no technicality required duty, turned into a complete circus, but because of the stores rudeness and lack of accountability, needless to say I will never be doing business with Kings again. Richard M - BSc Aviation.
Tahlia Robb
3 months ago
Fantastic service from the team at Kings! We recently purchased a fridge and battery, and the staff were incredibly helpful throughout the entire process. They took the time to answer all our questions, explained the different options available, and helped us find the products that best suited our needs. Their knowledge and friendly customer service made the experience easy and stress-free. We couldn’t be happier with our purchases and would highly recommend Kings to anyone looking for quality camping and touring gear. Thanks again for all your help!
Matthew Lloyd
6 months ago
I ordered a replacement fridge lid 6 weeks ago. I was told it would take 2 weeks. When I rang the 1800 number I was told they were waiting for a overseas ship to arrive. I was told when it arrives I'll be informed. 2 weeks later I enquired again having been told that it would surely be in stock by then and was told not here yet but must be very soon. Additionally I was told to rest assured I would be contacted when it turns up. 2 weeks later, 6 weeks in total, I ring again as I have heard nothing from kings and was informed that the lid was marked as being picked up but they realised that this was an error because it never arrived at the coffs-harbour store. They said another customer received their order within a week, however my order had been delayed for 6 weeks. Their only solution was to send it directly to me and guess what it will take another week to be delivered. They only said sorry for the inconvenience. I asked if I hadn't made the enquiry when would they inform me as I had not received any correspondence from them, there was no answer except we're sending it out what more do you want. This is very poor service. No compensation, no contact from them just the brush off. I drove to the coffs store as you can not call them and spoke to the manager Chris who was very helpful, sorted out the problem, recognised that the part they were sending was not the right one for my fridge and was able to organise a replacement part. Thankyou Chris you have saved Kings coffs harbour's reputation. End note. Only deal with the store, forget about the idiots in customer service they don't understand the meaning of the word.
Em C
2 months ago
Cheap products & very poor customer service! Just don't bother unless its something really cheap & you know exactly what youre after. I'm sure at least some of the staff just make stuff up as they go. Getting a refund is impossible, & even just a replacement for a dodgy product takes so many hoops to jump you question whether its worth it. Which is more than likely their objective.
