Australian Owned & Operated Company
Buy Now, Pay Later
Company Store
4WD Supacentre Townsville
Contact
Store Hours
| Thursday | 8:00 AM – 7:00 PM |
| Friday | 8:00 AM – 7:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 8:00 AM – 5:00 PM |
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
Public Holiday Hours
- Good Friday: Closed
- Easter Sunday: Closed
- ANZAC Day: Closed
- Christmas Day: Closed
- New Years Day: Closed
Payment Options
Store Services
- Product Testing, Refunds & Claims
- Click & Collect
- Expert Product Advice
Location Map
Our Google Reviews
4WD Supacentre Townsville
Samantha Flenady
7 months ago
Hi my wife and I went into the Townsville store today to buy complete set up for a tourer. We had a very nice young lady named Kenzi and I got to say she was absolutely brilliant, we changed our mind a couple times as we come across different stuff and nothing was to much trouble, I have retired but before that I was a vehicle accessories fitter for nearly 30yrs and have fitted all the stuff they sell many times she knew all the specs and details and deals of all the stuff. She actually made shopping fun, we walked out nearly 5g later with everything we needed. A big thankyou to Kenzi for your help today. We will be back there shorty, the photo is only bout half of what we bought the rest was ordered
Stephen Wittmack
3 weeks ago
Absolutely Pathetic . They are uncontactable when something goes wrong. Their head office is uncontactable and they do not reply to contact messages through their Ebay shop. The 1300 number is answered by a call center who refuse to give out email addresses or phone numbers for branches, and cant chase up missing orders. They have sent my fridge on a courier which doesn't even come to north QLD and it is now on its way around Australia. and but wait there's more. The store will not refund me until they get the fridge back from wherever it ends up. So that's $440 out of my pocket.
Darren Binns
2 months ago
Spent around 40 minutes in store with the purpose to buy. I wanted induction cooktop, console fridge, 3000w inverter. I had questions but found no service. Staff were there but I must have been invisible. Staff were great at approaching others as they walked in but I must not have looked like a customer that needed service. I have a big project I am about to undertake on my motorhome changing from gas to full electric. But now I will look elsewhere to spend my money. I would have walked out with at least 3 items today and then would have returned for more as needed including solar setup.
Ash Douglas
2 months ago
I received terrible service today from two employees. All I needed was the ability to measure a lightbar, as it was installed too high on the wall. Instead of being offered any assistance or alternatives, I was met with a blunt “no” and no solutions. When I asked another employee, I was again told “no, there are no specifications,” with no effort made to help. When I finally asked if anyone was willing to assist, I was met with laughter. This level of customer service is unacceptable. I came in simply seeking guidance, and instead was met with dismissiveness, unhelpfulness, and disrespect.
Joshua Faith
3 months ago
Concern Regarding Customer Service Experience! I’d like to address a troubling incident that was brought to my attention in regards to the Townsville Kings Adventure store on Friday, September 5th. While I understand the store sells mass-produced items, the core issue here is the unacceptable behavior of an employee and the lack of equitable customer service. A few female customers was visibly waiting to be assisted, yet the employee repeatedly prioritized serving male customers, ignoring these females entirely. This blatant disregard for fair treatment is deeply concerning. All customers, regardless of gender, deserve respectful and impartial service. If an employee cannot uphold this basic standard, they may not be suited for a customer-facing role. I urge management to investigate this incident thoroughly and take immediate steps to ensure staff are trained to treat everyone with dignity and fairness. Discrimination of any kind has no place in a professional environment, and accountability is essential to rebuild trust.
